Shipping
When will my order be dispatched?
The current lead time for pre-order items to dispatch will be about 16 weeks.
- 3 to 4 weeks to ship raw material
- 7 weeks to manufacture display
- 4 weeks sea shipment to LA
How long does it take to reach me once dispatched?
All displays will be couriered using Fedex ground. Delivery time will take 3 – 7 working days.
Returning an item
If you are not completely satisfied with an item and it is unused and its protective films are not removed, you can return it to us within 1 month.
Return FAQs
How do i make a return?
Drop us an email and notify us with the following details
- Invoice number
- Reason for return
- email to info@moducase.xyz
Return shipping costs are non-refundable.
Does my return have to be in the original packaging?
Yes, if the product returned is in its original packaging, we will be able to process your return much quicker
What is our address?
Returns
Moducase Pte Ltd
What if my item is faulty?
If you think your item is faulty, you should get in touch with us at info@moducase.xyz .
Remember to include your mobile number or Skype ID
We will contact you in 24hrs